252 Montrose

WHY ARE YOU GUYS THOROUGLY DISGUSTING ??????? I don’t recommend these properties, WHOEVER IS LOOKING AT THIS REVIEW - Don’t do it! You will live to regret! Comes infested with cockroaches on day 1 till the day you move out! They also won’t give you your deposit back. Disgusting folks

I would strongly advise caution when dealing with this property. During my stay, there have been ongoing issues including a pest problem (roaches) and unreliable water supply, which were never properly resolved. The biggest concern, however, has been the handling of my lease termination. I gave my notice verbally and within the required time, but was never informed that a specific form needed to be completed. This lack of communication is now being used against me. Despite my lease clearly ending on 30 April 2026, I have been told by one of their customer service agents Ayanda that if I do not pay for May, the amount will be deducted from my deposit.This was communicated very casually by the agent, with no attempt to assist or resolve the situation fairly. This raises serious concerns about transparency and how deposits are handled. Based on my experience, I would recommend that anyone considering this property ensures that all communication is in writing and fully clarified upfront. Overall, the service, communication, and maintenance response have been disappointing and regret ever moving into this place.

We have been in the dark for 3 days , not a power outage but a complex outage. Zero urgency from Afhco, food is going off in the fridge and they don’t care. This is a frequent occurrence

This place is fine, but the service is not up to standard , the building goes through rotations of no water and electricity for days on end. And we spend days with our plugs not working in one room and they only responded when we said we are moving.

I would strongly advise anyone considering moving into this complex to think twice. The service delivery here is shockingly poor, especially when it comes to basic essentials like water and electricity. There are constant outages with little to no warning, and when issues arise, they take far too long to be resolved, sometimes stretching into days. What’s even more frustrating is the complete lack of communication and accountability from management. Residents are left in the dark (literally and figuratively), with no clear updates or timelines for when problems will be fixed. It feels like once you’ve signed your lease or bought property here, your concerns simply don’t matter. For a place that people pay good money to live in, the standard of living is unacceptable. Reliable water and electricity are not luxuries they are basic necessities, and this complex fails miserably at providing them. Overall, it’s been an incredibly disappointing and stressful experience living here.