Overall a top notch place to live in with the most beautiful landscaping, taking a walk feels like an experience through nature. My partner and I use it for a second sanctuary home from our main house and I highly recommend it. I was shocked to discover a clubhouse opposite the swimming pool two days ago because it is always quiet and underused, I have been a resident for three years.
Birchwood Village
1 Birchwood Avenue, Chartwell, Fourways, Sandton, 2191, South Africa
Broadacres AH, Sandton
Reviews from residents (0)
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Shown as Google provides them; ratings above include them.
Lovely estate but I strongly advise against renting through Deraine Rentals (owner: Deon Jacobs). My experience has been very disappointing and feels deliberately misleading. My lease expired on 31 August 2025(as stated in the contract), and I gave notice 1 full months notice as per the contract. Before moving out, I even asked Deon to confirm the termination date in writing, but he never responded. At the outgoing inspection, he signed off that there was no damage to the property and assured me that my deposit would be refunded within 7 days. When I followed up after the 7 days, he suddenly claimed that I should have given 2 months’ notice and that because he didn’t yet have a new tenant, I would forfeit my deposit. This is unlawful under the Rental Housing Act, which clearly states that deposits can only be withheld for actual damages or unpaid rent, not because the landlord cannot find a new tenant. This conduct feels dishonest and planned to deceive tenants. After this experience, I checked Google reviews and saw that many others have had similar complaints about Deraine Rentals and deposits. Sadly, I wish I had believed those reviews before signing my lease. Don’t be fooled by Deon’s claims of being a Christian, his actions do not reflect honesty or integrity. I am now escalating this matter to the Rental Housing Tribunal. I hope this review helps others avoid the same frustration and financial loss.
Lovely peaceful complex, with great potential. There is visible positive change after the previous managing agent was voted out. Love stating here
Security very tight and respectful quietness of the place, neat, closer to shops, family oriented structured , and very much safe
I'm disappointed about hearing not so good reviews about the issues people are experiencing in this complex. How I love and looking for a unit in this complex, but now I am scared to proceed with getting a unit. Can anyone recommend someone I can reach out to who can assist me? Thank you