Rock Apartments

Cell phone number is wrong

Where does one start. The booking was made and with the booking there was a lot of claims made. This was not true and I will call it false advertising. Apartment 203 was sort of clean. By entering you could see half hearted attempts to clean the laminated floors. The seating couch looked like it was cleaned 2000 before Christ. There where food stains all over it and black marks. In the kitchen basin there was human hair. We have booked for 2 people. There where not enough cutlery for two at all. Coffee cups where cracked. We here where told there are DSTV and Netflix. NOTHING WORKED. Whe have contacted the lady the booking was made trough only to be dismissed and blocked from any further contact. Entering the bedroom there was a hole in the base of the bed the size of a R 5 coin. There where marks on the tilled surface of the shower and on the floor. I cleaned it myself. I would strongly suggest before you book 203 to make sure everything that was promoted and advertised on 125 Rock apartments are accurate. We have most certainly not experienced it at all. To the sorry excuses of human waist that mislead us and blatantly lied to us. This was supposed to be a relaxing breakaway for a few day. Well it was everything but that. Why the Hell must we pay for something that we most definitely did not get. This was the basics you di not even have the know how and or ability to achieve. Lest this be your lesson. What you are doing is steeling. What you take from others in your dishonest dealings will come back to you. Regards to you Madam what comes around usually goes around.

I would personally give this hosts (Bianca and Primrose a -5 star if I could've. We are from Mosselbay. We booked and paid via Airbnb for accommodation in Campsbay on 08 October 2024 (at this address). Our dates were 17 to 20 October 2024. We were supposed to check in on 17 October. Here comes the crazy part. The host cancelled on us 16 October 17h00 the afternoon. 😤😒 I was so shocked. It was due to "maintenance"🤭 Neither one of the hosts even helped us getting alternative accommodation. We were booked for a photoshoot also via Airbnb on 17 October which was already paid. We booked a whole experience at a spa for the 18th. Everything was paid for and who even knew a host can just cancel a few hours before you would arrive? My thoughts is that the Cape Town marathon was happening that weekend and they cancelled because she could get more money from another who is running and want to stay close by the V&A Waterfront where the started and ended. Not even the Airbnb Support Guy could help us with alternative accommodation. We however found alternative accommodation at a very nice hotel through another app. We drove by 125 Victoria Road several times over the weekend, and guess what? All parkings in front of the property was taken each time we drove past. This confirms my suspicion. I feel that everyone including tourists should be made aware of this terrible service so that they will not make the same mistake I did and have a terrible experience. Airbnb won't allow me to do a review but I am definitely going to all platforms I can to review this absolute horrible hosts. They almost cost us R7700 (other appointments we made and paid) more due to their it-is-not-my-problem attitude. I will not leave this here. Normally I will never a bad mouth a small business but this was too extreme for me as client service is everything in this industry and their shoulders is just up. Please people - STAY AWAY!

I would give no star if i could I would never recommend this villa to anyone — our experience during our holiday in Cape Town was extremely disappointing and frustrating. The condition of the property was far below basic standards of cleanliness, comfort, and honesty. From the moment we arrived, we were shocked by how different the villa looked in real life compared to the photos. The pictures online were completely misleading and did not reflect the actual state of the place at all. The cleanliness was unacceptable: • Toilets were filthy, with stains and foul odor as if they hadn’t been properly cleaned in weeks. • The bedsheets were old, stained, and clearly reused without proper washing. Sleeping in those beds felt unhygienic and uncomfortable. • The refrigerators smelled awful, with a strong, unpleasant odor every time we opened them, making us question whether they had been cleaned at all. • The entire villa had a musty, moldy smell, which made it hard to relax or feel at ease indoors. It’s truly upsetting that a place advertised as a holiday villa was in such poor condition. For the amount paid, we expected at least a basic level of cleanliness and hospitality — but sadly, the owners did not seem to care about the guests’ experience or the villa’s maintenance. This stay was far below expectations, and I sincerely hope the owners take this review seriously. Ignoring the state of your property and misleading guests with heavily edited or outdated photos is unacceptable. It’s time to take responsibility, properly clean and maintain your property, and most importantly, stop wasting people’s time, money, and holidays. I would not return, and I strongly advise others to avoid this listing until real changes are made.