The Ivory

Kloof Rd, Sea Point, Cape Town, 8060, South Africa

Fresnaye, Cape Town

4.2(5 reviews)
Details from Google

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Reviews from Google (5)

Shown as Google provides them; ratings above include them.

September 2026Google review

Great place, good value. Good location although it's not near the sea. Great area.

September 2026Google review

The room was very nice , I had an excellent stay at the Ivory.

September 2026Google review

The Ivory is a centrally located place to stay

September 2026Google review

I had a wonderful stay here. Building is well kept and the room was super cute and clean. It’s also located close to shops!

September 2026Google review

Extremely unprofessional – left stranded for hours. I booked this apartment and informed the host through the Booking.com app that I would arrive at 14:00. When I arrived, the host was unreachable — their phone was off. Another contact told me not to worry, that the owner was on the way, but hours passed with no one showing up. I later learned there was supposed to be an access code, but it was never provided through Booking.com as it should have been. Instead, I was left waiting on the street with my luggage for over 4 hours. To make matters worse, I was given conflicting information about which apartment was actually mine. I had to contact Booking.com support, who confirmed the host was not communicating and canceled my reservation with a refund. Only hours later did someone offer to send a driver with a key, which was far too late. This was an incredibly stressful and unprofessional experience. I do not recommend this property due to lack of communication, misleading information, and failure to provide access as promised.

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